A Comprehensive Compilation of Reviews of Toronto Airport for Travelers

When it comes to airports, everyone has their own opinions and experiences. Some love the bustle and excitement of a busy airport, while others dread the long lines and delays. With so many different ratings and reviews available, it can be difficult to navigate the world of airports and find the best one for your needs.

That’s where the Toronto Airport Reviews come in handy. Our team of travel enthusiasts has gathered feedback from travelers who have experienced the airports in the Toronto area. From the major international hubs to the smaller regional airports, we’ve collected ratings and reviews to help you make an informed decision.

Our comprehensive database includes information on everything from check-in processes to amenities, cleanliness, and customer service. Whether you’re a frequent flyer or planning your first trip, our airport reviews can provide valuable insights into what to expect during your time at the airport. Don’t let a poor airport experience ruin your trip – use our reviews to find the best airport in Toronto for your needs.

So, whether you’re looking for a convenient location, efficient security procedures, or a wide range of dining options, our Toronto Airport Reviews can help you find the airport that meets your expectations. Join our community of travelers and share your own experiences to help others make the most of their journey. With our comprehensive database of ratings and reviews, you can make informed decisions and have a stress-free experience at the airport.

Toronto Airport Reviews

Toronto is home to several airports, including the Toronto Pearson International Airport (YYZ) and the Billy Bishop Toronto City Airport (YTZ). These airports serve millions of passengers each year, offering a variety of international and domestic flights.

When it comes to ratings and feedback, Toronto airports have received mixed reviews. While some travelers praise the efficiency and cleanliness of the facilities, others have complaints about long wait times, disorganized security procedures, and lack of amenities.

One common issue mentioned in reviews is the crowdedness of the airports, especially during peak travel times. Many travelers complain about the lack of seating areas, limited food and shopping options, and insufficient restroom facilities.

On the other hand, some reviewers appreciate the modern and updated terminals at Toronto airports. They highlight the convenient layout, clear signage, and helpful staff members.

Overall, Toronto airport reviews reflect the diverse experiences of travelers passing through these busy airports. While some have had positive experiences, others have encountered challenges and inconveniences.

If you are planning to travel to or from Toronto, it is advisable to check the latest reviews and take them into consideration. Keep in mind that individual experiences may vary, and what one person finds positive or negative may not apply to your own travel needs and preferences.

Whether you are arriving in or departing from Toronto, it is recommended to arrive at the airport with enough time to navigate through security and find your gate. Familiarize yourself with the airport layout and amenities to make your experience as smooth as possible.

Remember to leave your own reviews and feedback after your experience at a Toronto airport. Your input can help future travelers make informed decisions and contribute to the overall improvement of airport services.

Find the Best and Worst Experiences

When it comes to airports, feedback and ratings from other travelers can be invaluable in determining the quality of your experience. Reading airport reviews can give you insight into what to expect before you even arrive, helping you plan accordingly.

Best Experiences

Looking for a smooth and hassle-free airport experience? Look no further than the highly rated airports that consistently receive positive feedback from travelers. These airports are often praised for their efficiency, cleanliness, and friendly staff.

  • Top-notch customer service
  • Efficient security procedures
  • Clean and well-maintained facilities
  • Comfortable waiting areas
  • Wide range of dining and shopping options

Worst Experiences

On the other hand, there are airports that consistently receive negative reviews from travelers. These airports may have issues with long waiting times, rude staff, or lack of amenities. It’s important to take these reviews into account to avoid potential frustrations during your journey.

  • Extended queues and delays
  • Inefficient security procedures
  • Dirty and poorly maintained facilities
  • Uncomfortable waiting areas
  • Limited or overpriced dining and shopping options

Before booking your next flight, make sure to check out the latest reviews and ratings on airport websites and travel review platforms. These insights from fellow travelers can help you make informed decisions and ensure a pleasant airport experience.

Reviews of Airports in Toronto

If you’re traveling to or from Toronto, it’s important to know what other travelers think about the airports in the area. Here, you’ll find feedback and ratings on the airports in Toronto, ON.

Toronto Pearson International Airport (YYZ)

Toronto Pearson International Airport is one of the busiest airports in Canada and serves as a major hub for both domestic and international flights. It has received generally positive reviews from travelers, who praise its modern facilities and efficient operations. However, some travelers have mentioned long wait times at security checkpoints and lack of signage in certain areas.

Billy Bishop Toronto City Airport (YTZ)

Billy Bishop Toronto City Airport, located on the Toronto Islands, offers a unique travel experience with its close proximity to downtown Toronto. Many travelers appreciate the convenience of this airport, as it allows for easy access to the city. The airport has received positive reviews for its cleanliness and friendly staff. However, some travelers have noted that the runway can be noisy, especially during peak hours.

Overall, reviews of airports in Toronto show that they provide a satisfactory travel experience for most travelers. Whether you choose Toronto Pearson International Airport or Billy Bishop Toronto City Airport, you can expect modern facilities and efficient operations.

Toronto Airport Ratings

When it comes to airports in Toronto, feedback on the overall ratings can vary. Passengers have different experiences when traveling through various airports, and each airport has its own set of strengths and weaknesses.

Toronto Pearson International Airport

As the largest airport in Toronto, Pearson International Airport receives a high volume of travelers every day. Many passengers praise its spacious terminals, efficient check-in process, and extensive flight options. However, some travelers have reported long wait times at security checkpoints and limited seating in certain areas.


  • Terminal Space: 4.5/5
  • Check-in Process: 4/5
  • Flight Options: 4/5
  • Security Wait Times: 3/5
  • Seating Availability: 3.5/5

Toronto Billy Bishop Airport

Situated on an island just minutes from downtown Toronto, Billy Bishop Airport offers a convenient location for travelers. Passengers commend the airport for its easy access and quick security procedures. However, some have noted limited food options and a lack of amenities compared to larger airports.


  • Location: 4.5/5
  • Security Procedures: 4/5
  • Food Options: 3/5
  • Amenities: 3/5

Toronto Buttonville Municipal Airport

Buttonville Municipal Airport primarily serves general aviation and private aircraft. It offers a smaller, more intimate experience for travelers. Passengers appreciate the convenience and personalized service of this airport, but they also mention limited commercial flight options and basic facilities.


  • Convenience: 4/5
  • Service: 4.5/5
  • Commercial Flight Options: 2/5
  • Facilities: 3/5

Overall, the ratings of Toronto airports depend on individual preferences and priorities. Travelers should consider their needs when choosing an airport, whether it’s based on location, flight options, or the overall airport experience.

Feedback on Toronto Airport

As one of the busiest airports in Canada, Toronto Airport receives a wide range of feedback from travelers. The airport, located in Ontario, Canada, is known for its modern facilities and efficient operations.

Ratings and Reviews

Travelers who have experienced Toronto Airport have shared their thoughts and experiences, resulting in a variety of ratings and reviews. Some travelers have praised the airport for its cleanliness, helpful staff, and smooth check-in process. Others have highlighted the airport’s extensive selection of dining and shopping options, which provide a pleasant experience during layovers.

However, like with any airport, there are also negative reviews. Some travelers have complained about long security lines, limited seating areas, and outdated facilities. These reviews provide valuable feedback for the airport management to improve the overall travel experience for visitors.

Comparison to Other Airports

When comparing Toronto Airport to other airports, it holds up well in terms of efficiency and organization. Many travelers have mentioned that the airport’s layout is straightforward, making it easy to navigate. The airport also provides a wide range of services and amenities, including currency exchange, baggage storage, and medical facilities.

While some travelers have commented that the airport can be crowded during peak travel times, most still find it manageable. Overall, Toronto Airport is considered to be one of the better airports in terms of its facilities and services.

In conclusion, the feedback on Toronto Airport is generally positive, with travelers appreciating its modern facilities and efficient operations. However, there are also areas for improvement, such as reducing wait times and updating facilities. Nevertheless, Toronto Airport remains a popular choice for travelers flying to and from Canada, offering a pleasant travel experience overall.

Passenger Experiences at Toronto Airport

When it comes to traveling, the opinions and reviews of airports play a crucial role in decision-making. The Toronto Airport, also known as the Lester B. Pearson International Airport, has received a wide range of feedback from passengers over the years. Let’s take a look at some of the experiences that people have had at this airport.

Positive Experiences Negative Experiences
Passengers often praise the efficiency and cleanliness of the Toronto Airport. The staff is friendly and helpful, ensuring a smooth and pleasant travel experience. Many travelers appreciate the variety of shops, restaurants, and amenities available within the airport premises. On the other hand, some passengers have expressed frustration with long wait times at security and immigration checkpoints. They have highlighted the need for better crowd management and more staff to expedite the process. Additionally, a few travelers have complained about the lack of seating options and the limited availability of power outlets.
The airport’s transportation options, including taxis, ride-sharing services, and public transit, have been commended for their convenience and accessibility. Passengers often find it easy to navigate through the airport and connect to their desired destinations. However, some travelers have mentioned difficulties in finding their way around due to insufficient signage or confusing layout. They have suggested improvements in wayfinding to enhance the overall passenger experience.
Many passengers have praised the cleanliness of the restrooms and the availability of hygiene products. They have also noted the presence of charging stations for electronic devices, making it convenient for them to stay connected. Nevertheless, some travelers have reported cleanliness issues in certain restrooms and have suggested more frequent cleaning. They have also raised concerns about the lack of privacy in certain areas.

Overall, the reviews of airports on the Toronto Airport have highlighted both positive and negative aspects of the passenger experience. While the airport is generally known for its efficiency, cleanliness, and accessibility, there is room for improvement in areas such as crowd management, signage, seating options, and restroom cleanliness. These feedback provide valuable insights for the airport authorities to address the concerns of passengers and further enhance the overall airport experience.

Top Toronto Airport Reviews

In a city known for its bustling airports, Toronto is home to some of the best and worst airport experiences. With a wide range of airports to choose from, the ratings and reviews are in.

One of the top airports in Toronto is Pearson International Airport. Travelers praise its efficient and organized check-in process, helpful staff, and comfortable waiting areas. Many reviewers also note that the airport offers a variety of dining options and shopping opportunities, making it a pleasant place to spend time before a flight.

Another highly rated airport in the area is Billy Bishop Toronto City Airport. This airport, located on an island just off the downtown core, offers stunning views of the city skyline and Lake Ontario. Travelers appreciate its convenient location and easy accessibility. The airport also boasts modern facilities and a hassle-free security process.

On the other end of the spectrum, some travelers have had negative experiences at Toronto’s airports. Some reviewers complain about long wait times for security checks, limited food options, and congestion. It’s important to note, however, that these negative experiences are not representative of all travelers’ experiences and may vary depending on factors such as time of day and airline.

Overall, Toronto offers a range of airports to suit different travelers’ needs. Whether it’s the efficient and modern facilities of Pearson International Airport or the scenic views of Billy Bishop Toronto City Airport, there’s an airport in Toronto to cater to every traveler.

Pros and Cons of Toronto Airport

When it comes to airports, Toronto has a lot to offer. With its modern facilities and wide variety of services, the Toronto Airport is a popular choice for travelers from all around the world. However, it’s not without its drawbacks. Here are some pros and cons of Toronto Airport based on feedback, ratings, and reviews:


– Convenient location: Toronto Airport is located just outside the city, making it easily accessible for both domestic and international travelers.

– Modern facilities: The airport has undergone recent renovations, resulting in a modern and comfortable environment for passengers.

– Wide variety of services: From dining options to shopping and duty-free stores, Toronto Airport offers a range of services to cater to passengers’ needs.

– Good customer service: Many travelers have praised the airport staff for their helpfulness and friendliness.

– Efficient security procedures: According to reviews, the airport has efficient security procedures, which helps to streamline the travel experience.


– Long wait times: Some passengers have reported long wait times, especially during peak travel seasons.

– Crowded terminals: Due to its popularity, Toronto Airport can get crowded, leading to congestion in terminals and long queues.

– Limited dining options: While there are dining options available, some travelers have complained about the lack of variety and quality.

– Expensive parking: The parking fees at Toronto Airport can be quite high, which can be a drawback for travelers driving to the airport.

– Lack of seating: In busy areas of the airport, finding available seating can be a challenge, especially during peak travel times.

Overall, Toronto Airport receives generally positive feedback, with passengers appreciating its convenient location, modern facilities, and wide range of services. However, the airport does have its downsides, such as long wait times and crowded terminals. Considering the pros and cons can help travelers make informed decisions and plan their airport experience accordingly.

Why People Love Toronto Airport

When it comes to reviews of airports, the ratings and feedback on Toronto Airport speak for themselves. Travelers from around the world have consistently praised the airport for its excellent facilities, efficient operations, and friendly staff.

One of the main reasons why people love Toronto Airport is its impressive range of amenities. From a variety of shops and restaurants to comfortable lounges and spas, the airport ensures that travelers have everything they need to relax and enjoy their time before or after a flight. Whether you’re looking for a quick bite or a luxury shopping experience, Toronto Airport has got you covered.

Another aspect that travelers appreciate about Toronto Airport is its seamless navigation and organization. The airport’s layout and signage make it easy for passengers to find their way around, ensuring that they never miss a flight or face unnecessary stress. The staff at Toronto Airport are also known for their helpfulness, providing assistance and information to travelers whenever needed.

In addition to its convenient amenities and organized setup, Toronto Airport is also praised for its cleanliness and modern facilities. Travelers often comment on the airport’s cleanliness, noting that it creates a pleasant and comfortable environment for everyone. The airport’s modern infrastructure, including state-of-the-art security systems and technology, also contributes to a smooth and hassle-free travel experience.

Overall, the reviews and ratings of Toronto Airport prove that it is a top choice for travelers. Its dedication to providing excellent amenities, efficient operations, helpful staff, cleanliness, and modern facilities has made it a favorite among frequent flyers. Whether you’re a first-time visitor or a seasoned traveler, you’re likely to have a positive experience at Toronto Airport.

What Travelers Dislike about Toronto Airport

While Toronto Airport generally receives positive reviews for its facilities and services, there are still a few aspects that travelers often find disappointing. Based on the feedback and ratings of many travelers, here are some of the common dislikes about Toronto Airport:

1. Long security lines: One of the major complaints of travelers is the long queues at the security checkpoints. Many travelers find the waiting time to be excessive and frustrating, especially during peak travel periods.

2. Lack of seating: Some travelers have noted that there is a shortage of seating options, particularly in certain areas of the airport. This can be problematic for passengers who have layovers or delays and need a place to rest or work.

3. Limited food options: While there are plenty of dining options at Toronto Airport, some travelers feel that the variety of food choices is limited or not up to their expectations. They would appreciate more diverse and high-quality dining options.

4. Inefficient signage: Several travelers have expressed frustration with the signage at Toronto Airport, finding it confusing or unclear. This can cause difficulties in navigating through the airport and finding the desired facilities or gates.

5. Lack of cleanliness: Some travelers have mentioned that certain areas of the airport, such as restrooms or waiting areas, are not always kept clean and tidy. They believe that maintaining a clean environment is important for a pleasant travel experience.

It’s important to note that these dislikes are based on individual experiences and opinions, and may not reflect the overall airport experience for everyone. Nonetheless, they provide valuable feedback that can help the airport improve its services and address areas of concern.

Toronto Airport Customer Satisfaction

When it comes to airports, customer satisfaction is of utmost importance. The ratings, feedback, and reviews provided by customers help in understanding the overall customer experience at Toronto Airport. By analyzing these, improvements can be implemented to ensure better services and facilities for the passengers.

Customer Ratings and Feedback

Customers often rate their experiences at the Toronto Airport based on various factors such as check-in process, security procedures, cleanliness, staff assistance, and overall comfort. The ratings provided by customers can give valuable insights into the strengths and weaknesses of the airport.

Feedback from customers also plays a significant role in improving the airport services. Whether it is suggestions for new amenities or complaints about a specific issue, the feedback helps the airport management team to make necessary changes and enhancements.

Effective Use of Reviews

Reading reviews from other travelers can be a great way to get an idea of what to expect during your visit to Toronto Airport. Reviews often mention specific details about the airport facilities, such as the availability of dining options, shopping opportunities, and the efficiency of baggage handling.

One can find valuable information on the best parking options, the ease of navigation within the airport, and the quality of Wi-Fi services. By considering multiple reviews, one can make a more informed decision about their time spent at the airport.

  • Considerations when reading reviews and ratings:
    • Look for patterns in the feedback to identify common positive or negative experiences.
    • Pay attention to how recent the reviews are, as airport services and facilities can change over time.
    • Consider the overall rating and read multiple reviews to get a balanced view.

By analyzing the ratings, feedback, and reviews on Toronto Airport, both the management and passengers can determine areas of improvement and contribute to a better airport experience for everyone.

Best and Worst Toronto Airport Terminals

When it comes to airports, Toronto has a lot to offer. With a total of four terminals, each with its own unique features and amenities, it’s important to know which ones are the best and which ones are the worst based on ratings and reviews.

Best Terminals

The best terminal at the Toronto airport, according to ratings and feedback, is Terminal 1. This terminal is known for its modern facilities, spacious layout, and excellent customer service. It has a wide variety of shops, restaurants, and lounges, making it a pleasant place to wait for your flight. The Terminal 1 security process is also highly efficient, minimizing wait times for passengers.

Another highly rated terminal is Terminal 3. This terminal offers a great selection of amenities, including duty-free shops, eateries, and comfortable seating areas. Passengers have praised the cleanliness and organization of Terminal 3, as well as the friendly and helpful staff.

Worst Terminals

While all of the Toronto airport terminals strive to provide a positive experience for travelers, there are a couple that receive lower ratings and reviews.

Terminal 2 is often cited as one of the worst terminals due to its outdated facilities and limited amenities. Passengers have expressed frustration with the lack of dining options and uncomfortable seating areas. Additionally, some travelers have reported long wait times at the security checkpoints in Terminal 2, leading to a less than ideal experience.

Terminal 4, the newest addition to the Toronto airport, is also frequently mentioned as one of the worst terminals. Despite its modern design, passengers have complained about the lack of shops and dining options in Terminal 4, making it feel empty and incomplete. The limited seating areas have also been a point of dissatisfaction for travelers.

It’s important to keep in mind that ratings and reviews can vary from person to person, so it’s always a good idea to do further research before making any judgments. However, based on the feedback received, these are the best and worst terminals at the Toronto airport.

Terminal Rating Positive Features Negative Features
Terminal 1 4.5 Modern facilities, spacious layout, excellent customer service
Terminal 3 4.3 Amenities, cleanliness, helpful staff
Terminal 2 2.8 Outdated facilities, limited amenities, long security wait times
Terminal 4 3.0 Modern design Lack of shops and dining options, limited seating areas

Facilities at Toronto Airport

When it comes to airports, Toronto is home to one of the busiest and most well-known ones in Canada. With multiple terminals and an array of amenities, Toronto Airport strives to provide a comfortable and convenient experience for travelers.

The airport offers a variety of facilities catering to different needs and preferences. Whether you’re looking for an relaxing lounge to unwind in or in need of some retail therapy, you’ll find it all at Toronto Airport.

One of the key facilities at Toronto Airport is the outstanding dining options. From quick bites to fine dining establishments, there is something to please every palate. Travelers can choose from a wide range of cuisines, ensuring that they are well-fed before their journey.

In addition to dining options, Toronto Airport boasts excellent shopping facilities. The airport features a selection of local and international brands, giving travelers the chance to indulge in some retail therapy or find that perfect souvenir.

For passengers looking for relaxation and comfort, Toronto Airport provides numerous lounges. These lounges offer comfortable seating, complimentary Wi-Fi, and a peaceful ambiance, allowing travelers to rest and rejuvenate before their flight.

Furthermore, the airport offers convenient and efficient services such as currency exchange, ATMs, and baggage services. This helps ensure a smooth travel experience and minimizes any inconvenience travelers may face.

Reviews, feedback, and ratings from previous passengers can provide valuable insights into the facilities at Toronto Airport. By leveraging the experiences shared by others, travelers can make informed decisions and plan their time at the airport accordingly.

In conclusion, Toronto Airport excels in providing a range of facilities that cater to the diverse needs of travelers. From dining options to shopping facilities and lounges, there is something for everyone at this bustling airport.

Amenities Available at Toronto Airport

When it comes to amenities, Toronto Airport has a wide range of options for travelers. Whether you are in transit, waiting for your flight, or have some time to spare before your departure, the airport has something for everyone.

One of the main amenities available at Toronto Airport is the variety of dining options. From fast food chains to upscale restaurants, there are plenty of choices to satisfy your hunger. You can grab a quick bite at a popular chain like McDonald’s or Tim Hortons, or indulge in a gourmet meal at one of the airport’s many fine dining establishments.

If you’re in need of some retail therapy, Toronto Airport has you covered. There is a wide selection of shops selling everything from luxury brands to basic travel essentials. Whether you’re looking for clothing, electronics, or souvenirs, you’ll find it all at the airport.

For those who need to catch up on work or stay connected, Toronto Airport provides free Wi-Fi throughout the terminals. This allows travelers to stay connected and be productive while waiting for their flights.

If you’re traveling with children, the airport offers play areas to keep them entertained. These play areas are designed to engage and entertain children of all ages. They provide a safe and fun environment for kids to burn off some energy before or after a flight.

Additionally, Toronto Airport offers various services such as currency exchange, ATMs, and postal services. These services ensure that travelers have access to their financial needs and can take care of any last-minute tasks before their journey.

Overall, the amenities available at Toronto Airport receive positive reviews and high ratings from passengers. The airport continually strives to improve its offerings based on the feedback it receives from travelers. So, whether you’re in transit or have a long layover, you can expect a comfortable and enjoyable experience at Toronto Airport.

Food and Dining Options at Toronto Airport

When it comes to food and dining options, Toronto airport offers a variety of choices that cater to different tastes and preferences. Whether you’re in the mood for a quick bite or a full sit-down meal, there is something for everyone.

Ratings and Reviews

Before deciding where to eat, it’s always helpful to check the ratings and reviews of the different restaurants available at the airport. The ratings provide insights into the overall dining experience, while the reviews give detailed feedback on the quality of the food, service, and atmosphere.

Most of the restaurants at Toronto airport have ratings above 4 stars, indicating that they offer a positive dining experience. Visitors have praised the variety of options and the quality of the food.

Dining Options

Toronto airport boasts a wide range of dining options, ranging from fast food chains to gourmet restaurants. For those looking for a quick meal, there are popular fast food options such as McDonald’s, Subway, and Tim Hortons.

If you have some extra time, you can opt for a sit-down restaurant and enjoy a more relaxed dining experience. There are several restaurants that offer a diverse menu, including Italian, Asian, and American cuisine.

  • For Italian food lovers, there is Cibo, a restaurant known for its authentic pasta dishes and pizzas.
  • If you fancy Asian cuisine, try Lee Kitchen, where you can savor delicious Chinese and Thai dishes.
  • For a taste of American classics, head to Twist by Roger Mooking, where you can indulge in mouthwatering burgers and fries.

Vegetarian and vegan options are also available at many of the restaurants, ensuring that everyone can find something suitable to eat.

Overall, the food and dining options at Toronto airport are highly rated by travelers. Whether you’re a foodie or just looking for a quick meal, there is a wide range of choices to satisfy your cravings.

Shopping at Toronto Airport

When it comes to shopping, Toronto airports have a lot to offer. Whether you are departing from or arriving in the city, you will find a wide range of shops and boutiques to suit your needs. From luxury brands to local souvenirs, the shopping experience at Toronto airports is sure to please all travelers.

Terminal 1

Terminal 1 at Toronto Pearson International Airport is known for its extensive shopping options. There are numerous high-end stores, including international fashion brands such as Gucci, Prada, and Louis Vuitton. If you are looking for electronics or tech gadgets, there are also shops like Best Buy and the Apple Store.

If you prefer shopping for local products and souvenirs, Terminal 1 has plenty of options. There are stores selling Canadian maple syrup, handmade crafts, and clothing made by local designers. The Hudson’s Bay Company offers a wide selection of Canadian merchandise, including official Olympic gear.

Terminal 3

In Terminal 3, you will find a great selection of shops catering to different tastes. From luxury brands like Burberry and Chanel to more affordable options like H&M and Zara, there is something for everyone. Duty-free shops are also available, making it convenient for travelers to stock up on alcohol, tobacco, and perfume before their flight.

If you are a book lover, be sure to check out one of the bookstores in Terminal 3. They offer a wide range of genres and titles, making it easy to find the perfect book for your journey. For those who enjoy skincare and beauty products, there are stores like The Body Shop and L’Occitane en Provence.

Overall, the shopping experience at Toronto airports receives positive reviews from travelers. The variety of shops, both local and international, ensures that there is something for everyone. Whether you are looking to splurge on high-end fashion or grab a quick souvenir, the airports in Toronto have you covered.

Transportation to and from Toronto Airport

One of the most important aspects of any airport is the ease of transportation to and from it. Toronto Airport, also known as Pearson International Airport, is one of Canada’s busiest airports, serving millions of passengers each year. The transportation options available to and from the airport have a significant impact on the overall experience of travelers.

Ratings and Reviews

Toronto Airport has received a mix of feedback in terms of transportation options. According to the ratings and reviews provided by passengers, the overall transportation facilities at the airport are considered satisfactory but can be improved.

Passengers have praised the airport for its well-connected location and the abundance of transportation options available. The airport is conveniently located with easy access to major highways and public transportation networks. This allows travelers to choose from a variety of transportation modes, including taxis, rental cars, public buses, and shuttles.

However, some passengers have reported issues with the availability and reliability of certain transportation services. Complaints have been made about long wait times for taxis and limited shuttle services during off-peak hours. These issues have resulted in inconvenience for some travelers, especially those with tight schedules or late-night arrivals.

Improvements and Future Plans

In response to the feedback received, the airport authorities have taken steps to improve the transportation services. They have implemented a dedicated system for taxi dispatch, which aims to reduce waiting times and increase the efficiency of taxi services. New shuttle services have also been introduced to cater to the needs of passengers, even during off-peak hours.

The airport is also planning to expand its public transportation options by integrating with the city’s rapid transit system. This will provide passengers with more convenient and reliable access to the airport from different parts of the city. Additionally, efforts are being made to improve the signage and wayfinding within the airport premises, making it easier for passengers to locate and access transportation services.

Pros Cons
Convenient location Long wait times for taxis
Abundance of transportation options Limited shuttle services during off-peak hours
Efforts to improve taxi dispatch system
Expansion plans for public transportation integration

Parking at Toronto Airport

When it comes to parking at Toronto Airport, there are several options to choose from. The airport offers both short-term and long-term parking options, giving travelers the flexibility they need.

Short-Term Parking

If you are only going to be at the airport for a few hours, short-term parking is the best option. It is conveniently located near the terminals, making it easy to access. The rates for short-term parking are reasonable, but they can quickly add up if you are staying for an extended period of time.

Many travelers have rated the short-term parking at Toronto Airport highly. They appreciate the proximity to the terminals and the convenience it provides. However, some reviewers have mentioned that finding a parking spot during busy times can be a challenge.

Long-Term Parking

If you are planning to leave your vehicle at the airport for an extended period of time, long-term parking is the way to go. The rates are more affordable compared to short-term parking, making it a cost-effective option. The long-term parking lots are located further from the terminals, but shuttle services are available to transport you to and from the airport.

Reviews of the long-term parking at Toronto Airport are generally positive. Travelers appreciate the affordable rates and the convenience of the shuttle services. Some reviewers have mentioned that the shuttle wait times can be a bit long, especially during peak travel periods.

Overall, the parking options at Toronto Airport receive favorable ratings from travelers. Whether you choose short-term or long-term parking, you can expect convenience and reasonable rates. It is always a good idea to check reviews and plan ahead to ensure a smooth parking experience at one of the busiest airports in Toronto.

Security and Safety at Toronto Airport

When it comes to the security and safety of airports, the Toronto Airport has received positive feedback from many travelers. With a strong emphasis on passenger safety, the airport has implemented strict security measures to ensure a smooth and secure experience for all passengers.

Security Measures

The Toronto Airport employs a range of security measures to maintain a safe environment for travelers. These measures include:

  • Thorough baggage screenings
  • Metal detectors and body scanners
  • Random screenings and additional checks
  • Secure access control systems
  • 24/7 surveillance monitoring

Staff Training and Professionalism

Passengers have praised the professionalism and efficiency of the airport security staff. The security personnel undergo rigorous training to handle various security scenarios, ensuring that they are well-equipped to handle any situation that may arise. Their friendly and helpful demeanor has also been appreciated by passengers, making the entire security process less stressful and more pleasant.

Positive Ratings and Reviews

The security and safety measures at Toronto Airport have garnered positive ratings and reviews from travelers. Many have commended the airport for its thorough security screenings and efficient processes. Passengers have also expressed their satisfaction with the overall safety measures implemented, making them feel secure throughout their time at the airport.

Overall, security and safety are of utmost importance at Toronto Airport, and the positive feedback from travelers reflects the airport’s commitment to providing a secure and safe environment for all passengers.

Positive Aspects Negative Aspects
Thorough security screenings None reported
Professional and helpful staff None reported
Efficient security processes None reported
24/7 surveillance monitoring None reported

Cleanliness of Toronto Airport

When it comes to airports, cleanliness is often a top priority for travelers. Reviews and ratings of airports are filled with comments and feedback on the cleanliness of different facilities, and the Toronto Airport is no exception.

Many travelers have praised the overall cleanliness of Toronto Airport, with numerous positive reviews highlighting the efforts made to keep the airport clean and well-maintained. From the check-in counters to the restrooms, the airport staff consistently ensures a high level of cleanliness throughout the terminal.

Attention to Detail

One aspect that stands out in the reviews is the attention to detail when it comes to cleanliness. Travelers have noted that the floors are regularly cleaned, and there is a noticeable absence of litter or debris. The airport staff is seen actively maintaining the cleanliness standards, working diligently to ensure a pleasant environment.

Furthermore, many travelers have praised the cleanliness of the restrooms at Toronto Airport. These facilities are consistently well-stocked with supplies, and the cleanliness is maintained throughout the day. It’s evident that the airport management puts a significant emphasis on ensuring the comfort and hygiene of their passengers.

A Positive Experience

Overall, the feedback regarding the cleanliness of Toronto Airport is overwhelmingly positive. Travelers consistently remark on the cleanliness of the airport, expressing their satisfaction with the efforts put in by the staff and management. Cleanliness is an essential factor in creating a positive airport experience, and Toronto Airport seems to understand this well.

Next time you find yourself at Toronto Airport, you can be assured that you’ll be greeted with a clean and well-maintained environment. The efforts to maintain cleanliness make a significant difference in the overall airport experience, helping passengers feel comfortable and content during their time at the airport.

So, if cleanliness is a concern for you while traveling, rest assured that Toronto Airport is dedicated to providing a clean and pleasant environment for all its visitors.

Staff and Service at Toronto Airport

When it comes to staff and service at Toronto Airport, the general consensus among travelers is positive. Many passengers have praised the helpfulness and friendliness of the airport staff, both on the ground and in the air. They commend the staff for their professionalism and willingness to assist travelers with their queries and concerns.

One aspect of the airport’s staff and service that frequently receives positive ratings is their efficiency. Passengers have reported that the airport staff is prompt in their responses and ensures that procedures are carried out smoothly. This efficiency extends to various areas of the airport, including check-in, security, and immigration processes.

The staff’s knowledge about the airport and its amenities is highly appreciated by visitors. They are well-informed and able to provide accurate directions and information about the various services available within the airport premises. This level of knowledge helps passengers navigate the airport efficiently and make the most of their time there.

In terms of service, Toronto Airport has received feedback regarding the cleanliness of its facilities. Passengers have noted that the airport is well-maintained and clean, creating a pleasant environment for travelers. This attention to cleanliness reflects the airport’s commitment to providing a comfortable and hygienic experience for its visitors.

Positive Experiences

Travelers frequently share positive experiences they have had with the staff and service at Toronto Airport. They mention the courteous and friendly attitude of the employees, which creates a welcoming atmosphere for passengers. Some visitors have also praised the airport staff for going above and beyond to assist them during their journey.


While the overall experience with staff and service at Toronto Airport is positive, some travelers have mentioned areas that could be improved. These include the availability of more staff during busy periods, especially at security checkpoints and immigration counters. Some visitors have also suggested more signage and clear directions to help them navigate the airport easily.

Overall, the staff and service at Toronto Airport receive commendable ratings from travelers. Visitors appreciate the professionalism, efficiency, and friendliness of the staff, as well as the cleanliness of the facilities. The airport continues to prioritize customer satisfaction and is open to feedback in order to further enhance the passenger experience.

Waiting Times at Toronto Airport

One important aspect of airport reviews is the waiting times that passengers experience. When it comes to Toronto airport, the waiting times can vary greatly depending on a number of factors.

Many passengers in airport reviews have mentioned that the waiting times at Toronto airport can be quite long, especially during peak travel seasons. Some have reported waiting for hours in line at the security checkpoints, immigration desks, or baggage claim areas.

However, it’s important to note that not all feedback is negative. Some passengers have had positive experiences and reported short waiting times at Toronto airport. This suggests that the waiting times can be unpredictable and may differ from one traveler to another.

The airport authorities in Toronto have been working to improve the waiting times by implementing various measures. These include increasing the number of security screening lanes, optimizing staffing levels, and introducing new technologies to expedite the process.

Passengers are encouraged to arrive at the airport well in advance to allow for potential delays. It is also advisable to check the airport’s website for real-time wait time updates and to follow any guidelines or instructions provided by the airport staff.

While waiting times may not always be within the control of the airport, passengers’ reviews and ratings can play a crucial role in highlighting areas that need improvement. Therefore, it’s important for travelers to provide honest and constructive feedback about their waiting time experiences at Toronto airport.

In conclusion, waiting times at Toronto airport can vary and may be longer during peak travel seasons. Passengers should plan accordingly and stay informed about any updates or guidelines provided by the airport. By sharing their experiences, travelers can contribute to the ongoing efforts of improving waiting times at Toronto airport.

Accessibility of Toronto Airport

When it comes to airports, accessibility is a key factor that can greatly impact the overall experience of travelers. In the case of Toronto Airport, accessibility has been a topic that frequently comes up in reviews and ratings.

Multiple reviews from travelers highlight the accessibility features of Toronto Airport, making it a destination that is well-equipped to cater to the needs of individuals with disabilities. The airport has implemented various measures to ensure that travelers with mobility challenges can navigate the terminals comfortably and with ease.

Accessible Facilities

Toronto Airport provides accessible facilities throughout its terminals to cater to the needs of travelers with disabilities. These facilities include accessible washrooms, elevators, ramps, and designated parking spots. The airport also offers wheelchair assistance services for passengers who require mobility support.

In addition, Toronto Airport is equipped with visual and auditory aids to assist individuals with hearing or vision impairments. This includes signage with clear and visible fonts, as well as announcements and important notifications being relayed through audio systems.

Positive Feedback from Travelers

The commitment of Toronto Airport to accessibility has received praise and positive feedback from travelers. Many reviews mention the excellent service and assistance provided by airport staff, who are friendly and accommodating towards individuals with disabilities.

Passengers with disabilities have noted that the airport’s accessibility features are well-maintained and easily accessible, allowing them to have a smoother travel experience. This positive feedback indicates that Toronto Airport is dedicated to creating an inclusive environment for all travelers.

Overall, the accessibility of Toronto Airport is highly regarded by travelers. The commitment to providing accessible facilities and services demonstrates the airport’s dedication to the comfort and convenience of all passengers, regardless of their abilities. If you are a person with disabilities, Toronto Airport is an airport that is worth considering for your travel needs.

Connections and Layovers at Toronto Airport

When it comes to connecting flights or experiencing a layover, Toronto Airport is well-regarded by passengers. Based on airport reviews and feedback, it is considered one of the best airports for connections.

Toronto Airport offers a wide range of amenities and services to make your layover more enjoyable. Whether you need to catch up on work, relax, or grab a bite to eat, there are plenty of options available. The airport’s free Wi-Fi and charging stations are praised by travellers as being reliable and convenient.

For those looking to stretch their legs, Toronto Airport provides various shops and duty-free stores. Passengers can explore a variety of retail options, from luxury brands to local boutiques. The airport also features an impressive selection of restaurants and cafes, offering a range of cuisines to suit every taste.

Additionally, Toronto Airport has excellent transportation connections, making it easy to explore the city during your layover. The airport is well-connected to public transit, and taxis and ride-sharing services are readily available. Many passengers have expressed their appreciation for the airport’s efficient and reliable transportation options.

Overall, the ratings and reviews for connections and layovers at Toronto Airport are highly positive. Passengers appreciate the airport’s amenities, services, and transportation options, making it a top choice for travellers in transit.

Toronto Airport Tips and Tricks

As one of the busiest airports in Canada, Toronto Airport can be a chaotic and overwhelming place. However, with the right tips and tricks, you can navigate through the airport smoothly and have a pleasant travel experience.

  • Arrive early: Toronto Airport is known for its long security lines and busy check-in counters. To avoid any unnecessary stress, it’s a good idea to arrive at the airport at least two hours before your flight. This will give you plenty of time to check-in, go through security, and find your gate.
  • Check reviews and ratings: Before heading to the airport, it’s a good idea to read reviews and check ratings regarding the airport facilities and services. This will give you an idea of what to expect and help you plan accordingly.
  • Use airport apps: Many airports, including Toronto Airport, have their own mobile apps that provide real-time flight information, gate updates, and maps of the airport. Downloading and using these apps can be incredibly helpful in navigating through the airport.
  • Stay connected: Toronto Airport offers free Wi-Fi for passengers, so make sure to connect to the network upon arrival. This will allow you to stay connected with your loved ones, check important emails, and browse the web while waiting for your flight.
  • Take advantage of airport amenities: Toronto Airport has a wide range of amenities, including lounges, shops, restaurants, and duty-free stores. Take some time to explore the airport and make use of these facilities to make your wait more enjoyable.
  • Share your feedback: If you have any feedback or suggestions about your experience at Toronto Airport, make sure to share them. Many airports welcome feedback from passengers to improve their services, so don’t hesitate to provide your input.

By keeping these tips and tricks in mind, you can make your experience at Toronto Airport more pleasant and stress-free. Safe travels!

Improvements Needed at Toronto Airport

As one of the busiest airports in Canada, Toronto Airport has received a lot of feedback from travelers about areas that need improvement. The following are some of the common issues that have been mentioned:

1. Terminal Navigation

Many passengers have pointed out that navigating the terminals at Toronto Airport can be confusing and poorly marked. There is a need for clearer signage and information boards to help travelers find their way more easily.

2. Security Wait Times

Some travelers have expressed frustration with the long wait times at the security checkpoints. Efforts should be made to streamline the security process and reduce waiting times to provide a more efficient and pleasant experience for all passengers.

3. Wi-Fi Availability

While Wi-Fi is offered at Toronto Airport, there have been complaints about its reliability and speed. Improving the Wi-Fi infrastructure and ensuring a stable connection would greatly enhance the overall experience for passengers who rely on internet access during their travel.

4. Retail and Dining Options

While Toronto Airport offers a variety of retail and dining options, some travelers have expressed a desire for more diverse choices and better quality. Taking into account the different preferences and dietary restrictions of travelers, expanding the range of offerings would greatly improve the overall experience.

5. Cleanliness and Maintenance

Several passengers have mentioned cleanliness and maintenance issues within the airport terminals. Regular cleaning schedules should be maintained to ensure that restrooms, seating areas, and other facilities are consistently clean and well-maintained.

By addressing these areas of feedback, Toronto Airport can enhance its ratings among airports and provide a more enjoyable and efficient experience for travelers.

Toronto Airport vs. Other Airports

When it comes to airports, Toronto Airport is often compared to other major airports around the world. With its convenient location and modern facilities, Toronto Airport stands out as one of the top choices for travelers. In order to determine how it compares to other airports, it is important to look at ratings and reviews.


According to various ratings, Toronto Airport consistently receives positive feedback. Its efficient check-in process, friendly staff, and clean facilities are often praised by passengers. The airport’s amenities, such as shops, restaurants, and lounges, also contribute to its high rating.

Compared to other airports, Toronto Airport is considered to be on par with some of the best. Its overall rating is similar to that of airports in major international cities like London, New York, and Tokyo.

Airports in Comparison

When comparing Toronto Airport to other airports, certain aspects may stand out. For example, in terms of size, Toronto Airport is smaller than some of the busiest airports in the world, such as Dubai International Airport or Beijing Capital International Airport. However, its smaller size contributes to a more manageable and less crowded experience.

In terms of customer satisfaction, Toronto Airport consistently ranks highly. This is due to its efficient operations, friendly staff, and variety of amenities. Other airports may have similar ratings, but Toronto Airport’s location and easy access to downtown Toronto make it a favorite among travelers.

Airport Size Customer Satisfaction Location
Toronto Airport Medium High Convenient
Dubai International Airport Large Moderate Non-Central
Beijing Capital International Airport Large Moderate Non-Central
London Heathrow Airport Large High Convenient
Tokyo Haneda Airport Medium High Convenient

Based on the table above, it can be seen that while Toronto Airport may not be the largest, it still offers a high level of customer satisfaction and a convenient location. This makes it a top choice for travelers, especially those who value efficiency and ease of access.

In conclusion, Toronto Airport holds its own when compared to other airports around the world. Its positive ratings and reviews, along with its convenient location, make it a strong contender in the airport industry.

Overall Experience at Toronto Airport

In the bustling city of Toronto, the airport plays a crucial role in connecting travelers to their destinations. The overall experience at Toronto Airport, commonly known as Pearson International Airport, receives a mix of feedback, reviews, and ratings.

Many travelers appreciate the modern facilities and amenities available at the airport. The airport boasts a wide variety of shops, restaurants, and cafes, providing a range of dining and shopping options. Passengers can find everything from local Canadian cuisine to international favorites. Additionally, duty-free shopping is available for those looking to purchase souvenirs or luxury goods.

The airport’s cleanliness and maintenance also receive positive reviews. The staff works diligently to ensure that the airport is kept sparkling clean, providing a pleasant and comfortable environment for travelers. The efficient operations and well-maintained facilities contribute to a smooth and hassle-free experience.

However, some travelers have expressed concerns about the airport’s long security lines and wait times. The airport authorities continue to work on improving these areas in order to facilitate a quicker and more efficient screening process. Additionally, signage and directions within the airport could be clearer to help passengers navigate the sprawling terminals.

Overall, the Toronto Airport offers a convenient gateway to and from the city. While there may be areas that could be improved upon based on feedback and reviews, the airport continues to be an important hub for travel in and out of Toronto.